Refund policy

All large Items are shipped to the closest Mainfreight depot unless by prior arrangement or extra Fee 

Restocking fees apply for change of mind refunds 

 

 Disclaimer: Due to the ever-changing rules around LVVTA standards it is the purchaser’s responsibility to check that all products are compliant with current standards for usage on public roads.

 


All Canvas products require seasoning 


If you're unsure on how to do so please watch this video 



https://youtu.be/-z7Ofgi0wpE?si=y5cUEifynHmS7Koi

12-MONTH WARRANTY FROM DATE OF PURCHASE AGAINST MANUFACTURING DEFECTS IN PRODUCTS SUPPLIED BY IT.

What Does the Warranty Cover?

Under normal usage conditions, this warranty covers;

  1. Any defect in design or manufacture which results in the product failing to perform substantially as described in authorised advertising or literature; and
  2. We will either repair or replace the product at our discretion

The Warranty Does Not Cover:

  • Damage resulting from improper use
  • Damage caused by faulty installation or modification made during installation
  • Damage caused by mould, insects, animals, misuse, incorrect operation, adverse weather, accidents and fair wear and tear
  • 4. Costs, losses or charges:
    • of removing and reinstalling the product
    • for travel and /or other expenses due to the customer's remote location
    • for transport charges and damage in transit. It is your responsibility to deliver and pick up your product, including any costs associated with the postage of your repair or replacement product. If you do freight your product we recommend that you insure against loss or damage
    • directly or indirectly associated with the product failing to operate

    • YOU ARE ENTITLED TO A REPLACEMENT OR REFUND FOR A MAJOR FAILURE. YOU ARE ALSO ENTITLED TO HAVE THE GOODS REPAIRED OR REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MOJOR FAILURE.